If you have received a damaged or defective product, please fill out the form below to initiate the return or replacement process. For all general enquiries such as where to recycle plastic packaging, product information, delivery updates etc, please click here.

Our team will review your submission and get back to you within 1-2 business days with instructions on how to proceed.

If you have any other product-related questions or concerns, please don’t hesitate to fill out the form as well. Our dedicated support team is here to assist you with any inquiries you may have, from product specifications to usage instructions.

At Springpack, we take pride in delivering high-quality products and exceptional customer service. We’re committed to ensuring that you’re completely satisfied with your purchase, and we’ll do everything we can to make it right.Thank you for choosing Springpack, and we look forward to resolving any product issues you may have.